01473 232518 Monday-Friday: 9am - 4pm
Filip'S Bathrooms

Frequently Asked Questions

Plumbing Products and Services

1

What types of plumbing products do you offer?

We offer a wide range of plumbing products, including pipes, fittings, basins, toilets, baths, showers etc.

2

How can I place an order for plumbing products?

You can place an order directly through our website by adding items to your cart and following the checkout process.

3

Do you provide installation services for the products sold?

Yes, we offer professional installation services for most of our plumbing products within the Ipswich area. Please contact us for more information.

4

What payment methods do you accept?

We accept various payment methods, including credit/debit cards, PayPal, and Google Pay secure payment options.

5

How can I track my order?

Once your order is shipped, we do not currently provide tracking details. However, you can check the progress of your order directly with us once you have received confirmation of your order via email.

6

What is your return policy?

We have a 30-day return policy for unused and unopened products. Please contact us for further information on the products you are interested in purchasing.

7

Do you offer warranties on your products?

Yes, all of our plumbing products come with manufacturer warranties. Please check the product description for specific warranty details.

8

Can I get assistance with choosing the right product?

Absolutely! Our customer service team is available to help you find the right plumbing products for your needs. Feel free to contact us via email or phone.

9

Are your products environmentally friendly?

We offer a selection of eco-friendly plumbing products designed to conserve water and reduce energy consumption.

10

Do you ship internationally?

Currently, we ship within England only.

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Still have questions? Contact our support team and we'll be happy to help you find the right plumbing solutions for your needs.

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